There are literally hundreds of opportunities available at the Bank of New York Mellon in Manchester.

Your strengths and skills will shape the role you undertake within the company. As you develop and grow, you will chart your own career progression within the organisation.

We are committed to encouraging our people to develop new skills and offer a wide range of career opportunities with flexible learning and development programmes. Each successful candidate will undertake our extensive and thorough award-winning month-long induction programme.

Additionally, you will receive a month of intensive role-specific training, ensuring that no matter what your background, you will develop the skills and knowledge to progress.

There are five main business units that we are currently recruiting for:

Treasury & Banking Operations
UK Custody
International Master Custody (IMC)
Fund Accounting Division
The Client Services Division

Treasury & Banking Operations top

Overview: The Bank of New York Mellon provides a full range of corporate and personal banking services to its customers as well as providing cash settlement facilities to support other divisions of the organisation. It is Banking Operations that ensures these services are delivered. For more information visit www.bnymellon.com

Role requirement: Candidates need to be enthusiastic, self-motivated and quality-focussed individuals who understand the need to function as part of a team whilst accepting personal responsibility for resolving problems and client queries.

UK Custody top

Overview: This area of the business provides clients with a central location for securities instruction processing, settlement of securities transactions and safekeeping within the investment lifecycle of an asset. For more information visit www.bankofny.com

Role requirement: Communication skills will be essential as you will be liaising with stockbrokers and other financial institutions regarding high value transactions.

Candidates need to be self-motivated, enthusiastic and able to work as part of a team. A conscientious approach is also required in order to support delivery of a high service to our clients and internal departments.

International Master Custody (IMC) top

Overview: IMC is similar to fund accounting, but works with a more varied international client base, including central banks, pension funds, common investment funds, insurance companies, investment managers, corporates and government agencies. For more information visit www.bnymellon.com

Role requirement: The roles available will be a mix of operational and investment accounting. Candidates who have an interest in accounting are likely to find that IMC will help them develop their accounting skills and knowledge.

The Client Service Division top

The Client Service Division was established in Manchester during 2007, creating a number of opportunities at management and non-management levels in the Client Services and European Investor Services teams.

Client Services:

The Client Service Team is responsible for the day-to-day management of approximately 160 direct clients located in the UK, Continental Europe and the Middle East. 

In total, our client base holds circa $1.1 trillion under asset and generates a revenue stream to The Bank of approximately $206 million spread across our Custody, TA, Fund Accounting, Stock Lending, FX, STIF & TDS products. 

Click here for more information on the roles.

European Investor Services:

The European Investor Services Team liaises directly with clients to ensure their portfolios are correctly set up to support investment activity in the 102 global markets where The Bank of New York Mellon is active.

The team works with UK clients already being serviced out of Manchester (including The Capita Group, Royal Bank of Scotland Trustees and Baillie Gifford) and Continental European clients and client alliances (including the ING, Nordea, Natexis and BHF alliances).

It also works with Continental European banks (including Abanka, Capitalia, Bank Gutman and Credit Agricole) and Middle Eastern clients such as ADIA.

European Investor Services consists of Support, Fee Billing and Control Teams and performs multiple functions within Investor Services.

• The Support Team offers direct client-facing services to over 300 global custody clients (located in the UK, Continental Europe and the Middle East and Africa), and provides support around static data set-ups.
• The Fee Billing Team supports Relationship Managers by resolving any issues which prevent clients paying fees for custody services.

This requires direct liaison with both Relationship Managers and clients, sometimes in quite challenging circumstances, in order to ascertain and resolve the reasons for non-payments.

• The Control Team provides administrative and control services to London Client Services around several key operational functions including intra-day credit control, exception reporting around unit trust breaks, overdrafts and value date mismatches. This team also builds and delivers ad-hoc performance data reporting for both senior management and clients.

In order to resolve client queries the teams liaise with multiple product and system areas and it is necessary to know the underlying functionality which drives the invoicing of The Bank of New York Mellon’s custody-related products. 

European language skills are also an essential element for a number of the positions available within European Investor Services.

The roles

The Client Service Division is looking for individuals at all levels who are client-focused, highly motivated and able to deliver a professional and exceptional level of service to our existing client base.

Successful candidates will become ambassadors of The Bank of New York Mellon and will take ownership of the day-to-day management of a client portfolio. 

They will work in partnership with their clients and various operational areas of the company worldwide, including the Relationship Management teams, in order to provide a high level of client satisfaction.

The Client Service Division offers many opportunities:

• Roles which offer variety and fresh challenges on a daily basis.
• Opportunities to develop both client facing and technical skills.
• To work with our entire European client base and build an understanding their businesses.
• To develop direct client relationships through daily and face-to-face contact.
• To gain an in-depth understanding of the global custody markets.
• To develop in-depth knowledge of the underlying functionality of The Bank of New York Mellon's products and systems through the resolving clients’ queries around static data and invoicing queries.
• Wide liaison with other areas in the organisation, including operational departments in our Brussels and New York offices and exposure to senior management.
• Excellent opportunities for career progression with promotion and experience leading to new challenges within the Client Services and other departments within the company. 

Management

Successful candidates need to be results and client-focused with the ability to demonstrate the drive, commitment and enthusiasm required for the roles.  Applicants should have good industry knowledge and exceptional communication and team building skills. The successful candidate must also be able to demonstrate strong people management and leadership qualities.  

Non-Management

Successful candidates must be able to demonstrate exceptional communication skills and a strong client services ethic.

Applicants will demonstrate a conscientious approach with a strong desire for excellence.  They will be self starters with a proactive nature. The ability to show flexibility and be an effective team worker will also be essential.

We are particularly interested in receiving applications from candidates with a second language.

Looking to invest in your career? We Should Talk.